Imagine being able to control your anger when a patient does not act correctly.
You are being able to channel your frustration when things do not go as you would like.
To be able to wait for things to come out and postpone resting moments whenever possible.
Have the ability to park feelings of anger, anxiety or sadness so that they do not interfere with your practice.
Know how to empathize by putting yourself in the place of the other and trusting others.
If you are capable of all this, then you can establish better professional relationships with your patients.
Let’s see what 3 skills will allow you to achieve a better relationship with yourself (and spread your mood to others)
Self-motivation is the ability to maintain the spirit, perseverance, and optimism in adverse situations.
And it is closely linked with optimism (your ability to manage experiences with a positive attitude), resilience (your ability to overcome and emerge reinforced from adversity) and the sense of responsibility (the ability to respond to one’s actions)
Self-esteem consists of being satisfied and having a positive self-image.
Good self-esteem is linked to a sense of responsibility, to your ability to respond to one’s actions. When you have developed self-confidence, you intend to get involved in safe, ethical and healthy behaviors and assume responsibility in making decisions.
Another critical piece for good self-esteem is assertiveness. Assertiveness is the ability to express what you feel, without fear of the opinion of others and without attacking or disrespecting to defend your ideas.
With assertiveness, we can manage emotions such as fear and anger. For example:
Instead of saying to an assistant who is late: “Lately you’re late, you’re unpunctual.”
Try saying: “Amparo, the consultation had started 30 minutes ago. I know there is a lot of traffic, but it is important that we all get involved to give the best care to our patients and not to wait. I would like you to arrive on time next time. “
Self-knowledge means knowing yourself well and being aware of your strengths and weaknesses.
It also involves learning to identify moods and the consequences they can have on your behavior.
That is why it is essential that you name your emotions.
One of the best ways to combat stress is to externalize what we feel instead of keeping it inside as if it were a secret.
Keeping things safe can lead to a deterioration of physical and mental health, which can lead to physical problems such as hypertension, weight gain or loss, fatigue …
Suppressing emotions can even lead to deep depression and affect relationships with other people.
You must be open to emotions, although sometimes they are not welcome.
Only then you can choose different strategies that take advantage of the wisdom that our feelings give us and to transform the limits into resources.
Once you know what you feel, you can manage how, how much and when to express those emotions to modify our behavior.
For example, if you notice that a situation causes you anger and you know that it will affect the performance of your work, you can try a strategy (for example, breathe deeply for a minute while thinking of a positive evocative image). This way you can focus your attention on what you have to do (attend to a patient) and leave for later the issue that has aroused your anger.